Shipping / Returns

If you are dissatisfied with any non-coffee product you purchased through our online store, you may return the product within thirty (30) days of the date you received the product by contacting returns@docentcoffe.com, and following the shipping instructions we supply. After we receive your returned product, and determine that all of the required original packaging and unused portions are included, we will issue you a refund for the price you paid for the product (less any applicable shipping and handling charges). If you do not comply with the terms of this section, you will be ineligible to receive a refund.

 

Due to the expiring nature of coffee, and our inability to ensure it is handled and/or prepared in the appropriate manner, we do not offer refunds on coffee beans :(

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